Privacy Policy

Palmer Studio (“we,” “our,” or “us”) is a bespoke travel advisory. This Privacy Policy describes how we collect, use, and protect information when you visit palmer.studio or interact with our services.

We believe your information should be handled with the same discretion we apply to your travel. We collect only what we need, use it only for the purposes you’d expect, and never sell it.

Information We Collect

Information you provide

When you submit our contact or newsletter forms, you may share:

• Name and contact details (email, phone)
• Travel preferences, history, and trip details
• Any additional context you choose to share

Information collected automatically

When you visit the site, our hosting provider (Vercel) may log standard server data: IP address, browser type, referring page, and timestamps. This is standard for any modern website and is not linked to your identity unless you submit a form.

How We Use Your Information

• To respond to inquiries and design itineraries on your behalf
• To send occasional updates if you’ve subscribed to our newsletter
• To improve the site experience and content
• To comply with legal obligations

How We Share Your Information

We share information only when necessary to deliver the experience you’ve asked for, or when required by law:

• Travel partners and suppliers — hotels, airlines, ground operators, and experience providers, when needed to make a booking on your behalf.
• Service providers — trusted vendors who help us operate (hosting, email delivery, analytics where applicable). They are bound by confidentiality.
• Legal requirements — when required by law, court order, or to protect rights and safety.

We do not sell, rent, or trade your personal information.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent or unsubscribe from marketing communications
• Object to or restrict certain processing

To exercise any of these rights, contact us at hello@palmer.studio.

Cookies and Storage

We use minimal browser storage to operate the site — specifically a session-storage value that prevents the homepage entrance animation from replaying when you navigate between pages. This is purely functional and is not used for tracking.

If we add analytics or marketing cookies in the future, this policy will be updated and, where required, your consent will be requested.

Data Retention

We retain inquiry information for as long as necessary to deliver our services and as required by law — typically up to seven years for completed travel arrangements. Newsletter subscriptions are retained until you unsubscribe.

Security

We use industry-standard measures to protect your information, including encrypted connections (HTTPS) and access controls. No method of transmission over the internet is fully secure, but we work with reputable providers and review our practices regularly.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from anyone under the age of 16. If you believe a child has provided us with information, contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will be communicated via the site or, where appropriate, by email.

Contact

Questions about this policy or your information? Reach Leslie at hello@palmer.studio.